1) Return Window
Orders are backed by a 60-day money-back guarantee, counted from the date of purchase. If you’re not satisfied, you may request a refund within this period.
2) Eligibility
To help us verify and process your request, please be ready to provide:
- Order information (such as order ID, purchase date, and the email used at checkout)
- Your full name and the billing/shipping details (as applicable)
3) How to Request a Refund
To start a refund request, contact support and include your order details. You may email: support@getleandrops.com
In your message, briefly explain the reason for your request and confirm the purchase email used at checkout. Support may reply with next steps and any information needed to complete the process.
4) Return Instructions (If Applicable)
Depending on the specific case and order details, you may be asked to return the Product (including any remaining bottles) or follow alternative verification steps. If a return is required, you’ll receive return instructions from support.
5) Refund Processing
If your request is approved, refunds are typically issued back to the original payment method. Processing times vary by bank/card provider, and may take several business days to appear on your statement.
6) Shipping & Handling
Shipping and handling policies can vary by order and location. If a physical return is required, return shipping costs may apply unless otherwise stated in the instructions you receive from support.
7) Changes to This Policy
We may update this Return Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of getleandrops.com after changes means you accept the updated Policy.
8) Contact
If you have questions about returns or refunds, contact support: support@getleandrops.com